At some point in everyone’s life, the desire to travel has probably surpassed every other. Whereas a holiday is usually required to recharge the batteries, travel is more often about taking yourself away from what you know and the...
The hospitality industry is in a time of transformation as digital technology evolves at breakneck speed and millennials influence change and force hotels to re-evaluate how they do business. At one time, hotels would look at functional ways to...
Scent can affect our feelings. International research institute Milward Brown found in 2009 that 75 per cent of our emotions are generated by what we smell. More recently, Premium Scenting’s study, The Business Impact of Scent revealed similar results,...
Smell is one of our best-developed senses. Humans are able to distinguish some one trillion different scent combinations, and our sense of smell is highly discriminating. Even when we struggle to identify scents themselves, we are highly adept at...
There are three key reasons to use fragrance design in a hotel. Hotels most commonly use it to provide a pleasant and enhanced environment for guests or to use it as an olfactory signal that you have arrived in...
As the idea of the transactional hotel recedes, the sensorial, immersive hotel is becoming the key to the future, where all the senses work holistically to deliver a top guest experience – and an authentic way to experience a...
Millennials are a much-discussed cohort of people who are currently the most sought after – and fickle – consumer group in the business world. Typically considered to have been born between the early 1980s and the mid-1990s, they have...
As hotels become more experiential, the lobby is becoming a place that acts as an active link between the hotel and its location. Innovative hotels are placing greater emphasis on the lobby space itself, using it to facilitate interaction,...
The use of fragrance in hotels continues apace – and is increasingly sophisticated. Recently, it was announced that Andaz Hotels & Resorts and The Society of Scent were developing custom scents to connect guests to unique local experiences and...
Hotels are facing many challenges. Firstly, these aren’t the only accommodation providers in the market and have been severely disrupted by the sharing economy or peer-to-peer (P2P) platforms – such as Airbnb – indeed, it’s been estimated that by...